FSSAI has issued 9 notices to Swiggy Instamart for allegedly delivering spoiled and expired meals gadgets. file
The Meals Security and Requirements Authority of India (FSSAI) on Saturday (July 11, 2026) mentioned it has issued 9 notices in opposition to Swiggy Instamart following a number of client complaints, together with the platform’s alleged provide of rotten and expired meals. Instamart is Swiggy’s fast commerce platform.
In a social media put up concerning “Client complaints have been alleging that expired, spoiled, spoiled, contaminated and in any other case unsafe meals merchandise have been being equipped via Swiggy Instamart,” the regulator mentioned.
The regulator has directed platforms to submit detailed explanations and compliance studies, and non-compliance will lead to applicable authorized motion being initiated.
Elaborating on client complaints, FSSAI mentioned, “The toddler meals formulation was reportedly present in extremely degraded and unsafe circumstances and confirmed indicators of contamination and improper storage and dealing with.” It’s mentioned that the identical product was resupplied even after the product was returned. The criticism additionally alleged that contaminated eggs, milk and broken packaged meals have been delivered via Swiggy Instamart.
FSSAI has additionally confirmed that the FSSAI license quantity is inaccurate, invalid or non-existent. The meals entity was allegedly listed beneath a special title than the title mirrored within the FSSAI registration.
“Some complaints alleged that regardless of the complaints being forwarded or escalated, no passable response, criticism redressal, or remedial motion was taken, whereas others said that solely refunds have been supplied with out addressing the reported meals security issues,” FSSAI mentioned.
The regulator mentioned these notifications elevate issues concerning vendor onboarding, compliance verification, traceability, meals high quality monitoring, client criticism redress, supervision of meals enterprise actions, and the adequacy of meals security compliance techniques.
Lately, the regulator has been posting on social media platforms concerning the actions it has taken in opposition to meals enterprise operators (FBOs). This discover relies on Suemot’s data in addition to client complaints.
Lately, FSSAI issued notices to numerous vitality drink producers, alcoholic beverage corporations, meals corporations and fast commerce platforms.
