Karnataka authorities launches India’s first digital grievance redressal system for gig employees

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Gig employees can file complaints about pay, working circumstances, platform-specific disputes, and extra by way of the Built-in Public Grievance Redress System (IPGRS) portal. |Picture offered by: SUDHAKARA JAIN

To make sure the rights of the rising platform-based workforce, the Karnataka authorities has formally operationalized a specialised grievance redressal mechanism for platform-based gig employees. This mechanism is a primary of its variety in India and has been developed by the Karnataka Platform-based Gig Staff Fee in collaboration with the Ministry of E-Authorities.

With the brand new initiative in power, gig employees can now formally file complaints concerning pay, working circumstances, platform-specific disputes, and extra by way of the Built-in Public Grievance Redress System (IPGRS) portal. It will create a proper bridge between Karnataka’s lots of of hundreds of gig employees and the know-how aggregators they serve. That is anticipated to convey transparency and authorized recourse to a workforce that has beforehand operated with no formal dispute decision framework.

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